Are you looking for a specific fundraiser or group? Find all of our fundraising Webstores here.
Question: When we develop our Online Store, are we online or on the phone with someone from Terri Lynn? Do we need to submit our logo in advance?
Answer:
We’ve tried to make creating an account and opening an Online Store as easy as possible. You can do it online at any time, following the prompts on the Terri Lynn website forms, and/or using this guide to help you. You’ll be able to upload your group logo yourself, during the Online Store creation process.
Online Store Program Questions:
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Is our Terri Lynn Fundraising Online Store only available for a limited time?
Your Online Store is open 24 hours a day/ 365 days a year, at no charge to you.
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Can our members test out our Online Store before it goes live?
Yes, once we have your W-9 and open your Online Store, you may go in and test it before it goes live (or before you announce it to your community).
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Do we set the prices and profit margins on our Online Store?
The prices are determined by the profit margin your organization chooses: either 20%, 30%, or 40%.
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How are shipping costs explained to our supporters (the customers of our Online Store)?
The shipping costs are explained on the home page of your Online Store, when the customer begins to shop, as well as when they check out.
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What methods of payment are accepted on the Online Store?
Credit card transactions only.
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Can my group choose only specific Terri Lynn products to sell on our Online Store?
The whole catalog of delicious, premium nuts, snacks and confections is available to purchase on your Online Store. Groups cannot limit products at this time.
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Are there any minimums or limits on how much supporters can order from a Online Store?
Online Stores have no minimum orders! Anyone can order one product or 100s of products.
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Can an Online Store order be placed by one person and shipped to someone else in another state?
Yes! A customer can place an order and have it shipped anywhere in the United States.
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Our organization wants to set up an Online Store, but we might want to take orders too. Can we do both?
Yes, you can do multiple fundraising programs, all at the same time.
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How can I be sure that my products will arrive in time for the holidays (Christmas, Valentine's Day, Easter, etc.)?
Check out our Holiday Ordering Cut Off Dates in advance to make sure that your order can arrive in time for the holidays and still qualify for Terri Lynn's free delivery.
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